Since the lab was founded by a professional dentist Dr. Tsang, the team follows the goal we understand what dentists and patients need and building a healthy, functional and beautiful smile for patients all over the world.
We have a strong communication customer service team. They are all highly educated and own a bachelor of different courses. They speak English fluently. They are trained for an average of 8 years of dental knowledge. They also work flexibly to adapt to the time zone of our customers from other countries.
We have a strict production Quality control team. They are CDT and trained year to year to make sure each job comes out great and satisfying.
The work system makes many clinics and dental labs in other countries use our service. We work from Monday to Sunday flexibly. That’s because sometimes import doesn’t always arrive on time. In this dental industry, dental technicians work according to the job arrival time. Working efficiently is beneficial to both the customers and us.
Shipping is no longer a major problem between clinics or dental labs from other places in China. We are using a professional shipping service in Hong Kong to get a faster and safer shipping experience for the clients. As Hong Kong is a free trade zone, it’s very efficient to receive and send packages now. This guarantees timely delivery.
